Shipping policy

Last updated: April 16, 2025

Order Processing

All orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or U.S. holidays are processed the next business day.

Processing times may be extended during peak periods or promotional events.

 

Shipping Methods & Delivery Estimates

Standard Shipping (5–7 business days): $5.49 or free on orders over $95.

Expedited Shipping (2–3 business days): Calculated at checkout.

Delivery estimates begin after your order is processed and shipped.

 

Please note: Delivery times are estimates only and not guaranteed. Shipping delays due to weather, carrier volume, or other unforeseen factors are outside of our control.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking details. Please allow 24–48 hours for tracking updates to appear.

Lost, Delayed, or Damaged Packages

If your package is lost, arrives damaged, or tracking shows “delivered” but you didn’t receive it, contact us at team@aurascend.com within 7 days of the expected delivery date.

We’ll assist with filing claims, issuing replacements, or resolving the issue promptly.

Aurascend is not responsible for delays or delivery issues caused by incorrect addresses provided during checkout.

 

Shipping Coverage

Currently, we only ship within the United States.

Questions?

Reach out to us anytime at team@aurascend.com.